4 complex customer insights to boost digital banking sales

blog

11. 14. 2018

Customer insights in action: 4 complex customer insights to boost digital banking sales

Simple data-driven customer insights offer great benefits to banks but why stop there? To maximise results, you might also want to give more complex insights a go.

MORE
Customer insights in action: targeting travellers and shoppers

blog

11. 07. 2018

Customer insights in action: targeting travellers and shoppers

In the second part of our series about data-driven customer insights, we’ll show you how these tools can be put to work in the various life situations of your digital banking clients.

MORE
Customer insights in action: tracking digital use and relevant location

blog

10. 31. 2018

Customer insights in action: tracking digital use and relevant location

How can data-driven customer insights help boost digital banking sales? Scroll down for insights and related use cases that can be implemented easily and without a high price tag.

MORE
4 use cases of personalisation in digital banking

blog

10. 24. 2018

4 use cases of personalisation in digital banking

In banking, personalising digital banking services is slowly becoming a means for survival. Most banks, however, still don’t know how to even start making use of customer data to achieve this.

MORE
5 effective ways for banks to boost digital cross-selling

blog

10. 17. 2018

5 effective ways for banks to boost digital cross-selling

Time to forget about pushing products and sending irrelevant, random offers to customers. Cross-selling in the digital age is all about personalisation: using data for understanding what clients need and new ways of communication for deepening customer relationships. We’ve put together five approaches and use cases to crank up your cross-selling revenues.

MORE
Meet Amazon’s future banking customers

blog

09. 28. 2018

Meet Amazon’s future banking customers

While it’s yet to be seen whether Amazon will really break into mainstream banking, the tech giant can count on high demand, a new survey reveals. So who’s likely to bank with them? Here’s all you need to know about what their future customer base would look like.

MORE
Eastern challenges: digital transformation in CEE banking

blog

09. 20. 2018

Eastern challenges: digital transformation in CEE banking

Many banks in Central and Eastern Europe see themselves as digital disruptors but a fresh report on digital transformation in the region paints quite a different picture. One fifth of CEE financial institutions still haven’t addressed how to go digital and only about a third of them have dedicated teams working on it.

MORE
Balázs Vinnai

blog

09. 14. 2018

“Welcome to the segment-of-one age” – Interview with Balázs Vinnai

Banks must step up their game in personalised digital sales and focus on better understanding individual customer needs, according to Balázs Vinnai, the new president and investor at W.UP.

MORE
3 data privacy challenges banks need to overcome

blog

09. 11. 2018

3 data privacy challenges banks need to overcome

New data regulations and drastically changing customer attitudes to data protection require banks to meet stronger-than-ever privacy standards – but not all of them are succeeding. Here are three key challenges to look out for.

MORE
Challenger banks ready to make the next big step

blog

09. 07. 2018

Challenger banks ready to make the next big step

From day one, digital-only banks have been taking a new approach to boost user numbers and overtake traditional financial institutions in innovation. And setting up new partnerships seems to be the next big thing on their agenda.

MORE
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10