4 use cases of personalisation in digital banking

blog

10. 24. 2018

4 use cases of personalisation in digital banking

In banking, personalising digital banking services is slowly becoming a means for survival. Most banks, however, still don’t know how to even start making use of customer data to achieve this.

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Balázs Vinnai

blog

09. 14. 2018

“Welcome to the segment-of-one age” – Interview with Balázs Vinnai

Banks must step up their game in personalised digital sales and focus on better understanding individual customer needs, according to Balázs Vinnai, the new president and investor at W.UP.

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Banks gone digital: time to reprice? - W.UP digital banking weekly

blog

07. 09. 2018

Banks gone digital: time to reprice? - W.UP Digital Banking Weekly

About 17% of US banking revenue now comes from digital banking and this trend shows no sign of stopping, according to Accenture. With the industry rapidly changing, however, banks will need to offer something truly new in their pricing. 

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Transformation

blog

06. 19. 2018

The best way to become a digital bank – W.UP Digital Banking Weekly

Does a bank need to die and reincarnate itself to survive digital revolution? Chris Skinner says the difficulty with launching a new bank is commitment to let it grow without interfering and giving it time, without cutting costs halfway through as the returns are not showing. Another question is how existing margin and profit can be maintained at the old bank.

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How good is the good news in digital banking sales?

blog

05. 25. 2018

How good is the good news in digital banking sales?

The biggest banks made a huge leap forward in boosting digital sales capabilities last year, according to a recent report. But W.UP’s experts warn that the overall picture is not so rosy.

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How to build a digital strategy? Use four pillars – W.UP Digital Banking Weekly

blog

04. 03. 2018

How to build a digital strategy? Use four pillars – W.UP Digital Banking Weekly

It may come as a surprise to many that nearly half of financial institutions don’t have a digital strategy. How do they need to start building one?

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Are you a true digital bank? Here is a test – W.UP Digital Banking Weekly

blog

03. 26. 2018

Are you a true digital bank? Here is a test – W.UP Digital Banking Weekly

Is there a simple litmus test to check if a financial institution is really a digital one? Perhaps the way it speaks about digital banking could help answer that question. How can you tell if a bank is only aspiring to become a digital bank and is not yet one?

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Lessons banks may learn from Amazon in digital sales – W.UP Digital Banking Weekly

blog

03. 05. 2018

Lessons banks may learn from Amazon in digital sales – W.UP Digital Banking Weekly

Traditional banks and fintechs should prepare for an increasing role of big technology firms in financial services. But they can also try to copy their success. More than 7,500 fintechs have raised over $109.8 million, yet most will likely fail partially as they can't find the right partner.

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How to build a killer mobile banking app? Here are the must-haves

blog

02. 26. 2018

How to build a killer mobile banking app? Here are the must-haves – W.UP Digital Banking Weekly

Banks should understand their customers’ needs to build an outstanding mobile banking app. Not to mention selecting the best method for authentication. Here are some tips and suggestions from The Financial Brand to make a mobile banking offering blow away the competition.

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Digital-only banking: Incumbents copy challengers

blog

02. 23. 2018

Digital-only banks: Traditional players copy challengers

New banks with no physical infrastructure are wowing customers with their easy-to-use digital services and low fees. Their business model might be far from perfect but some of the biggest traditional banks have still decided to take a leaf out of their book.

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