PFM is dead

blog

12. 18. 2017

PFM is dead: What’s next in digital money management?

While PFM does offer help to customers with managing their personal finances, it expects them to do all the legwork and make all the decisions.

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Branch closures

blog

12. 11. 2017

AI will speed up branch closures - W.UP Digital Banking Weekly

Banks are expected to retain some branches, but if AI delivers on its promise these cuts might seem small scale compared to what will come.

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Revolut

blog

12. 04. 2017

Revolut reaches a milestone, new opportunities for European banks - W.UP Digital Banking Weekly

Banks could use the new opportunities ushered in by the advent of PSD2 to recapture some of the revenues they are expected to lose from payments.

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Emotional banking

blog

11. 29. 2017

Emotional banking: It's time to mend your relationships

Clients’ emotions impact customer experience and satisfaction, trust and even brand loyalty - enter the concept of emotional banking.

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Copyright: petunyia / 123RF Stock fotó

blog

11. 09. 2017

Putting customers first: Easier said than done?

Give a boost to your CRM capabilities for a well-designed banking customer journey, deeper insights and better engagement with clients.

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Customer insights

blog

11. 02. 2017

Customer insights: Why data aggregation is key

Financial services firms are increasingly realising that customer relationships must be based on experiences rather than products.

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Open banking

blog

10. 26. 2017

Open banking: What to learn from early adopters

What are the best practices for using APIs, what can banks learn from market players already active in API management and open banking?

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Digital transformation in banking

blog

10. 19. 2017

Wake-up call: Why it’s time for banks to embrace digital transformation

Financial institutions with a blind spot for new digital trends could be losing money already.

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Efma

events

03. 24. 2017

Meet us at EFMA's Distribution Summit in London

In a dynamic industry such as financial services, it is vital that banks and insurance organisations ensure they are aware of where the industry is headed next. Naturally, distribution plays a key role in the industry’s future, customer experience and business.

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FinovateEurope2017

news

02. 15. 2017

Sales.UP launched: W.UP’s innovative new software for banks to boost digital sales

W.UP provided a demo of SALES.UP on the FinovateEurope stage in London, presenting this innovative solution to a record-setting crowd of over 1,500 attendees from leading financial services firms from across Europe and around the world.

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