The myth about millennials, debunked – W.UP Digital Banking Weekly

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07. 31. 2018

The myth about millennials, debunked – W.UP Digital Banking Weekly

Millennials are not that special. Or at least, it’s not just them dictating the pace of change in banking, according to Bank of America’s CEO. In other news, most clients in Europe still stick with their main bank for payments, a survey has found.

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Digital onboarding: the uncomfortable truth – W.UP Digital Banking Weekly

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05. 30. 2018

Digital onboarding: the uncomfortable truth – W.UP Digital Banking Weekly

Abandonment rates during customer onboarding ballooned in the past two years, according to a new survey. It’s quite an uncomfortable read. To say nothing of another report, revealing that sales opportunities in mobile banking remain untapped most of the time.

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Will tech giants be brought into line

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05. 15. 2018

Will tech giants be brought into line? – W.UP Digital Banking Weekly

What’s behind the current backlash against tech firms? Will they be eventually regulated like banks? Meanwhile, the group of tech giants active in financial services has just got bigger, with Microsoft entering the fray. As big tech companies are entering the financial services space, they will be more and more regulated like banks, Chris Skinner predicts.

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Banks made a big step in digital sales - W.UP Digital Banking Weekly

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04. 23. 2018

Banks made a big step in digital sales - W.UP Digital Banking Weekly

We have some good news: the biggest banks in key markets largely improved their scope and quality of banking digital sales in 2018, according to new research. But there is bad news as well. Digital challengers now target another profitable segment of incumbent banks.

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Banks should create a financial supermarket – W.UP Digital Banking Weekly

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04. 23. 2018

Banks should create a financial supermarket – W.UP Digital Banking Weekly

Most big banks have the tools and advantages to build a digital growth model, according to McKinsey. What hampers their progress is uncertainty about how best to build on core strengths. They identified six opportunities for banks to fuel future growth. One of them is to create a financial supermarket.

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Big techs will not “eat the banks alive”

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03. 20. 2018

Big techs will not “eat the banks alive” – W.UP Digital Banking Weekly

When it comes to competing with big tech firms in banking, the key question is who customers will trust with their data and money, according to BBVA. Still, a new market forecast said Amazon, for example, could easily attract 70 million customers within the next five years.

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6 innovation strategies for retail banking – W.UP Digital Banking Weekly

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03. 12. 2018

6 innovation strategies for retail banking – W.UP Digital Banking Weekly

Conversational interfaces, biometric authentication and holistic credit evaluation should be in the innovation focus of banks, PSFK and Microsoft believe. And banks must also take note of the increasing effects of scrapegators.

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Digital disconnections: Missing links kill banking sales

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03. 09. 2018

Digital disconnections: Missing links kill banking sales

Disconnection with marketing tools can greatly impact digital banking sales, while disruptions in customer journeys bring about higher abandonment. But how to fill in these digital gaps?

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How to build a killer mobile banking app? Here are the must-haves

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02. 26. 2018

How to build a killer mobile banking app? Here are the must-haves – W.UP Digital Banking Weekly

Banks should understand their customers’ needs to build an outstanding mobile banking app. Not to mention selecting the best method for authentication. Here are some tips and suggestions from The Financial Brand to make a mobile banking offering blow away the competition.

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Digital-only banking: Incumbents copy challengers

blog

02. 23. 2018

Digital-only banks: Traditional players copy challengers

New banks with no physical infrastructure are wowing customers with their easy-to-use digital services and low fees. Their business model might be far from perfect but some of the biggest traditional banks have still decided to take a leaf out of their book.

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