New types of banking customers to emerge: are you ready? – W.UP Digital Banking Weekly

blog

05. 02. 2018

New types of banking customers to emerge: are you ready? – W.UP Digital Banking Weekly

Technology can help financial institutions target the members of new behavioral customer segments, like the ‘precarious passives’ or ‘delayed dreamers’. Perhaps open banking is a tool as well, although high hopes on new products using open APIs could be far from current reality when it comes to personalized banking services.

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Open banking: is it to the liking of customers?

blog

01. 23. 2018

Open banking: is it to the liking of customers? - W.UP Digital Banking Weekly

The PSD2 directive took effect in the EU on 13 January, bringing with it the start of open banking. The prospect of a sudden revolution is likely to be thwarted by unresolved technical and regulatory issues and a lukewarm reception from consumers.

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Amazon enters banking

blog

01. 11. 2018

Tech giants in banking: will Amazon launch a bank?

US platform firms like Amazon could try to copy the success of their Chinese peers and start banking services very soon.

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Digital Banking 2018

blog

01. 03. 2018

What’s ahead for 2018 in digital banking?

The outlook is not too rosy, to say the least. With the new year already in full swing, bank executives are probably wondering what 2018 may hold for them.

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Retailers vs banks

blog

12. 21. 2017

12 marketing trends for banks in 2018 - W.UP Digital Banking Weekly

Developments in omni-channel measurement & marketing ROI and the rise of digital and data specialists will be among marketing trends for banks in 2018.

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User consent

blog

12. 07. 2017

User consent: At the heart of open banking

Data protection and customers’ consent to using their data has quickly gone from a hot topic to the single most important one.

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Predictions 2018

blog

11. 20. 2017

Predictions for 2018: stronger competition, open APIs in focus - W.UP Digital Banking Weekly

Most financial organizations will not see half of their clients in person in 2018 as digital engagement is becoming easier.

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Open banking

blog

10. 26. 2017

Open banking: What to learn from early adopters

What are the best practices for using APIs, what can banks learn from market players already active in API management and open banking?

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User experience

blog

10. 17. 2017

What’s Up? Digital Banking News Weekly – 17 October

Those users with high-functioning apps (with five or more features) are more likely to believe they'll stick with their bank in the next 12 months.

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Efma

events

03. 24. 2017

Meet us at EFMA's Distribution Summit in London

In a dynamic industry such as financial services, it is vital that banks and insurance organisations ensure they are aware of where the industry is headed next. Naturally, distribution plays a key role in the industry’s future, customer experience and business.

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