4 digital banking trends to watch in 2020
Everyone’s busy placing their bets on what the future holds for the financial services industry so let’s dive in! Read on for the top trends, technologies and tactics that...
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See you in December?
Looks like Santa is not the only one who’ll be busy in December. Check out the events we’ll be at to stay on the front foot of digital banking innovation.
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A personal preference: 5 use cases of personalisation in digital banking
In banking, personalised services are slowly becoming a means of survival. Most banks, however, still don’t know how to even get started. Here’s some #inspo.
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Getting emotional: help customers feel better about themselves – and your bra...
Clients’ emotions have a huge effect on customer experience and satisfaction, trust and even brand loyalty. It’s time to embrace them.
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Don’t push it: 3 ways for banks to boost digital cross-selling
For many consumers, the rising volume of marketing messages isn’t empowering—it’s overwhelming. Cross-selling is no exception. Here are three ways to use data for unders...
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