Financial well-being: banking buzzword or real deal?
Researchers have found that worrying about debt increases people’s stress levels while decreasing their resilience against mental health problems, such as anxiety and depres...
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Status update: Are neobanks still a threat?
Neobanks still can do no wrong. Users swoon over their freemium models and super-fast apps with smooth experiences and next-gen functionality. Here are some fresh numbers.
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Dream big, start small: the two key phases of personalisation in banking
Customer loyalty is no longer about labels, products or prices. It’s about who is there for customers whenever and wherever they need it.
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From zero to hero: how (not) to get started with personalisation in banking
Personalisation in banking is not a question of if or when, but how. Here are three things you should avoid – and what to do instead.
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Demystifying AI: why it matters and how to get it right
Artificial intelligence helps banks rebuild this personal relationship with customers in the digital space using advanced data analysis. With AI tools, they can learn about pe...
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