Shrewd kids on the block: will Gen Z finally make up with banks?
The biggest difference between generation Z and others has less to do with Gen Zers’ attitudes and more to do with the world that has shaped them.
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The Invisible Bank: dream come true or absolute nightmare?
Here are five quotes, and then some, from last week's panel discussion that we can’t stop thinking about.
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“Consumers want to be heard, engaged and delighted“
We sat down with Bruno Macedo, head of delivery implementations at five°degrees, to discuss what’s next for the industry. Here’s what he had to say.
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Fast track or slow lane: where are we on the open banking journey?
If you ask me, the door to a truly PSD2-driven industry has only opened a crack. And all we’ve got so far is a sneak peek into what financial services could evolve into.
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Trying to win the price war in banking? Don’t bother
But just because you can’t win the price war doesn’t mean you shouldn’t fight. My advice? Focus on the battle for customers' hearts and minds instead.
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