Digital onboarding: How selfies turn banking upside down
More and more banks embrace selfie-powered customer onboarding and rely on AI-powered digital assistants for support.
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artifical intelligence
Machine learning in banking: big cost, big gain?
Many banking decision-makers still don’t think that machine learning technology, a subset of artificial intelligence, is worth the hassle. Or the money. Here’s why they’...
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Machine learning in banking: The rise of the bots
In digital banking, embracing artificial intelligence and machine learning is more of a top priority than ever before, with customer experience at stake.
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Customer insights in action: 4 complex insights to boost banking sales
Simple data-driven customer insights offer great benefits to banks but why stop there? To maximise results, you might also want to give more complex insights a go.
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Eastern challenges: digital transformation in CEE banking
Many banks in Central and Eastern Europe see themselves as digital disruptors but a fresh report on digital transformation in the region paints quite a different picture. One ...
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