Demystifying AI: why it matters and how to get it right
Artificial intelligence helps banks rebuild this personal relationship with customers in the digital space using advanced data analysis. With AI tools, they can learn about pe...
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artifical intelligence
Getting emotional: help customers feel better about themselves – and your bra...
Clients’ emotions have a huge effect on customer experience and satisfaction, trust and even brand loyalty. It’s time to embrace them.
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Digital onboarding: How selfies turn banking upside down
More and more banks embrace selfie-powered customer onboarding and rely on AI-powered digital assistants for support.
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Machine learning in banking: big cost, big gain?
Many banking decision-makers still don’t think that machine learning technology, a subset of artificial intelligence, is worth the hassle. Or the money. Here’s why they’...
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Machine learning in banking: The rise of the bots
In digital banking, embracing artificial intelligence and machine learning is more of a top priority than ever before, with customer experience at stake.
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