Customer intelligence: your customer base, explained
Are you guilty of running a hidden data factory? According to Thomas Redman, advisor on data quality, chances are that the answer is yes.
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customer data
Google is banking. Is Google banking?
Another week, another tech giant spreads its wings into financial services. Or so it seems.
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Personalisation is the new segmentation in banking
Personalisation has never been more important for banks. Customer expectations have skyrocketed thanks to the extremely customised services of digital disruptors.
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Loans and cards: know what your customers want before they do
Being able to predict the future needs of customers is a great sales booster when it comes to selling any product. But it can make all the difference when it comes to loans.
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Tech giants in banking: will Amazon launch a bank?
Lately, the threat of Google, Apple, Facebook and Amazon (aka the GAFA group) encroaching on traditional banks’ turf has become a reality.
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