Customers used to compare banks to each other. Now they compare them to Amazon. As a result, personalised services, superb digital experiences, and relevant and timely offers ...
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Forecasts say that the size of the global neo and challenger bank market will reach $356 million by 2025, from a modest $17 million in 2017.
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Beyond Banking Brussels on February 21, organised together with Revolut, will bring together real industry heavyweights, including incumbents, challenger banks and fintechs.
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In banking, personalising digital banking services is slowly becoming a means for survival. Most banks, however, still don’t know how to even start making use of customer da...
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Time to forget about pushing products and sending irrelevant, random offers to customers. Cross-selling in the digital age is all about personalisation: using data for unders...
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