Lately, the threat of Google, Apple, Facebook and Amazon (aka the GAFA group) encroaching on traditional banks’ turf has become a reality.Read more
Customer experience took centre stage at Finovate Europe 2019 in London, with data-based personalisation, real-time customer support and smoother user journeys dominating disc...Read more
The introduction of PSD2 (Second Payment Services Directive) in January promised so much but has it really changed the game? Although many banks missed the go-live deadline, t...Read more
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