Customer experience took centre stage at Finovate Europe 2019 in London, with data-based personalisation, real-time customer support and smoother user journeys dominating disc...Read more
The introduction of PSD2 (Second Payment Services Directive) in January promised so much but has it really changed the game? Although many banks missed the go-live deadline, t...Read more
Fintechs, e-commerce firms and banks will all see a turning point in payments. The introduction of new regulation, combined with new technologies, changing customer expectatio...Read more
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