What more and more customers need are savings and investments solutions that are tailored to their exact needs, along with expert advice, education, motivation and rewards.
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Being able to predict the future needs of customers is a great sales booster when it comes to selling any product. But it can make all the difference when it comes to loans.
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Customers used to compare banks to each other. Now they compare them to Amazon. As a result, personalised services, superb digital experiences, and relevant and timely offers ...
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Simple data-driven customer insights offer great benefits to banks but why stop there? To maximise results, you might also want to give more complex insights a go.
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In the second part of our series about data-driven customer insights, we’ll show you how these tools can be put to work in the various life situations of your digital bankin...
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