Personalisation as a sales booster

Ten years in 90 days’ time. That’s how much the COVID-19 crisis has accelerated digitalisation across processes, industries and geographies, analysts say. Customers have flocked to digital channels at never-before-seen rates – only to be let down by a lack of smooth, personalised experiences, 61% admitted in a recent study.

How can banks, old and new, turn the digital dilemma into a goldmine of growth – both for themselves and for their customers? Join our online panel discussion where experts from all walks of digital banking will unpack questions such as:

Which are the must-have factors of a bank’s successful digital sales operation?
Which are the key challenges for incumbents or challengers?
What benefits can you expect and how to reap them?
How can you add value with data-driven offers – and how to get started?

Who will speak?
See the list of speakers below.

When?
4 p.m. CET, 25 May 2021

Who will speak?

Florin Boldescu

Chief Digital Officer at BRD - Groupe Societe Generale

Florin is an innovation seeker, with extensive experience in telecom and banking industries. He is currently working as Chief Digital Officer at BRD - Groupe Societe Generale, managing a Digital Hub that brings together multiple products at the bank.

Robert Soetens

Product Director at Backbase

Robert is leading the Onboarding & Origination tribe as a Product Director at Backbase to redefine onboarding and origination journeys for banks.

Álvaro Leyún Musso

Marketplace Product Manager at Bnext

Álvaró is an industrial engineer with more than 8 years of international background in strategic consultancy for top tier Global Banks.

Tamas Braun

Sales Director at W.UP

Tamas worked in the retail banking technology industry in the past 15 years and more recently at technology vendors such as IND and Misys before joining W.UP as an International Sales Director.

Remco Veenenberg

Moderator

Remco frequently organizes FinTech events dubbed Beyond Banking aimed at creating a rare conversation between real heavyweights of incumbents, challenger banks and FinTechs to discuss the future of banking, competition, collaboration and everything in between.